Customer care
Return policy
We want every order to arrive in the best condition. Please review the return conditions before requesting support.
Return requests
If you receive a damaged, incorrect, or defective item, please contact us within the eligible return period and include your order number and clear photos of the product.
Product condition
For health and safety reasons, beauty products must be unused, unopened, and in their original packaging to qualify for a return, unless the item arrived damaged or incorrect.
Refunds and exchanges
Once your return is approved and reviewed, eligible refunds or exchanges will be processed according to your original payment method and product availability.